User reviews

Browse hundreds of genuine testimonials and reviews from our customers. We guarantee the authenticity of these reports and can of course prove the sources. We will be pleased if you also describe your experiences with the Masalo Cuff after a few weeks.


Even though many customers report an immediate freedom from pain, it may take a while ridding your tennis elbow / golfer’s elbow completely and of course it is also possible that the Masalo Cuff may not have the desired effect in your personal case. An epicondylitis is a serious medical issue and medical matters are always individual. The healing progress is dependant on many factors and differs for each patient. Therefore and for legal reasons we cannot and will not provide a healing guaranty. Some reviews have been translated from German.
We wish you a rapid recovery!

A collage of people wearing the Masalo Cuff MED against tennis elbow, golfer's elbow, mouse arm

Rated 4.9 out of 5
4.9 out of 5 stars (based on 437 reviews)

Wish i had found this product months ago!

Rated 5.0 out of 5
9. April 2024

I have suffered from Tennis and Golfers Elbow in my right arm for over a year and as a result I have tried all manner of straps and pain relief gels, nothing worked!!

I would like to say last night I had the 1st full night’s sleep in months without the constant burning pain in my elbow and forearm. This cuff is unbelievable !

I am a very happy, pain free customer.

Darren Wakelen, Swaffham

Finally table tennis and bouldering again

Rated 5.0 out of 5
10. January 2023

After a long break (20 years) from tournament table tennis, I started playing table tennis regularly again in 2022. Ironically, I contracted tennis elbow in the process.

This went so far that in August 2022 I could no longer even shake hands without pain, let alone play sport properly. After intensive research on the internet, I came across the Masalo Bandage and asked my doctor to prescribe it for me.

Although my orthopaedist was unfamiliar with the product, she was immediately convinced by the principle. At the time, I was in so much pain that I was sometimes drenched in sweat, even though my arm was at rest.

Already after the first application, the pain was much less. Unreasonably, I was still active almost daily at the table tennis table with the junior, because he demanded his training (more than forehand was not possible for a long time) – otherwise I would probably have recovered faster. And now the pain has almost completely disappeared since the end of December.

I can currently play table tennis again at a high level. And I also dare to go bouldering again.

Thank you!

Translated with (free version)

Daniel Schies

Response from

Hello Mr Schies,

Thank you very much for your feedback.

Such testimonials always motivate us a lot. I am glad that you can go to the table tennis table with your son again and enjoy your sport without pain.

However, I recommend that you always put the cuff on as a precaution when playing. Then the tennis elbow will not come back at all. In addition, a simple wrist brace helps, because the movements of the hand put the most strain on the tendons at the elbow. But these are exactly the movements you need, especially in table tennis, and you can reduce them with a simple wrist brace and thus protect the tendons (but please do not immobilise the wrist).

I wish you a lot of fun with table tennis and all the best for the new year.

Kind regards

Your Masalo Team

Harry Röder

Quality of life back at last

Rated 5.0 out of 5
5. January 2023

Hello Mr Röder,

You had a great idea with this cuff. I had a very similar experience to yours. I was in pain for more than 1.5 years, went through all the therapies and injections, and finally ended up in the university hospital in Cologne with an appointment for surgery, although all the ligaments and tendons were intact.

Then, miraculously, I came across your homepage, watched the videos and ordered the support. I really did wear it day and night for 9 months and can now hold up a bottle of water again, go swimming again, carry a shopping basket (I couldn’t do any of that any more, even holding an umbrella caused me pain)….. You can’t believe how happy I am and how my quality of life has improved again 😊. I showed the support to my physiotherapist and a dozen patients have already bought it.

Your support is also great! You were able to help me within a day and help me put it on using the photos. THANK YOU!

You should really be awarded a medal. Many doctors don’t know what to do, you are “out of treatment”, so to speak, and finally they advise surgery without any guarantee that it will get better – it would be great if this support could be recommended in all practices!

Simply ingenious! The best support there is!!!!

Many thanks to you and your whole team!

Carmen Bihler

Response from

Hello Ms Bihler, thank you very much for your feedback. I am particularly pleased that you used our support and that we were also able to help you make it work 😊 I wish you a good year 2023 and stay healthy. Best regards Harry Röder

An insanely good product

Rated 5.0 out of 5
23. October 2022

After 1 year of complaints in my right arm, treatment with cortisone injections, radiation therapy, bandages, creams and tablets – everything didn’t really help, so I found this cuff on the internet. I thought I couldn’t do more than try it out, I’ve already been ill for 4 months. I ordered the cuff and put it on, and lo and behold, it worked. I was able to use it again after a short time and could do light work.

I am a locksmith by trade and need my right arm. I now wear it regularly day and night and am confident that I will soon be able to work again.

The only drawback is the fabric for cleaning after sweaty work. It’s a pity that many medical supply stores don’t have this cuff in their range and only offer it on request because they say it’s too expensive.

I am happy to spend a little more for qualitatively useful aids. Many thanks to Mr Röder for the good advice over the phone.

Peter Oberender

Response from

Hello Mr Oberender, thank you for your experience report. Yes, with your job, the cuff needs to be washed more often and it is best to put something on over the bandage when you work so that it does not get so dirty. We are working on making a black version, but bringing a new medical product to the market unfortunately takes a really long time. You can feel the relief and you are already feeling much better after suffering for so long, then you will be able to work again in the short term. If that doesn’t work out, please contact us again. You know now that we are always there for you. I don’t understand the behaviour of some medical supply stores either. Customers are even sent to a competitor because they simply don’t want to deal with our cuff. It’s too much work, you can’t just hand it over the counter and that’s it, and you also have to put the cuff on correctly… Believe me, we offer good purchasing conditions for the retailers and support them where we can, but we also expect our partners to be familiar with our product, to understand the training and to be able to advise the customers properly. There are many very good medical supply stores, but unfortunately there are also others. I wish you continued good recovery and if something is wrong, please contact me again. Kind regards Harry Röder

Really great, 10 stars from me

Rated 5.0 out of 5
20. October 2022

Ordered at my own expense, quick delivery and immediately put on…I was incredibly surprised that I immediately felt relief in both arms and above all less pain. I can finally sleep at night without pain. Really great, 10 stars from me

Bianca Mangelsdorf

Response from

Hello Ms Mangelsdorf, thank you very much for your feedback. We are really pleased that the cuff works as it should for you too. We know the feeling ourselves when something finally helps 😊 We wish you a good recovery, but you will need a little patience until it is completely healed and pain-free with and without the cuff. But it will work out 🙂 Best regards Harry Röder

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