User reviews

Browse hundreds of genuine testimonials and reviews from our customers. We guarantee the authenticity of these reports and can of course prove the sources. We will be pleased if you also describe your experiences with the Masalo Cuff after a few weeks.


Even though many customers report an immediate freedom from pain, it may take a while ridding your tennis elbow / golfer’s elbow completely and of course it is also possible that the Masalo Cuff may not have the desired effect in your personal case. An epicondylitis is a serious medical issue and medical matters are always individual. The healing progress is dependant on many factors and differs for each patient. Therefore and for legal reasons we cannot and will not provide a healing guaranty. Some reviews have been translated from German.
We wish you a rapid recovery!

A collage of people wearing the Masalo Cuff MED against tennis elbow, golfer's elbow, mouse arm

Rated 4.9 out of 5
4.9 out of 5 stars (based on 437 reviews)

I am still in the healing process

Rated 4.0 out of 5
7. March 2022

I have been wearing the cuff for four weeks now and notice a clear improvement. It’s not quite OK yet, but it’s much less painful. I was very sceptical at first, but now I can recommend the cuff without reservation. I am very confident that I will soon be able to use my arm again completely pain-free without a cuff.

Melanie Herrmann

Response from

Dear Ms Herrmann, thank you very much for your feedback. We are very pleased that you have come so far. However, you still need some patience until the final healing. Although the cuff relieves you immediately and helps you to cope with everyday life, work and sport, healing naturally takes time. You can speed it up considerably by following a few important tips. You can find these on our pages under “Tips for dealing with epicondylitis”. Tendons are so-called bradytrophic tissue, i.e. tissue with very few blood vessels, which is why tendon injuries always require at least 6 weeks up to 6 months to heal completely. The substances needed for healing must be transported to the injured areas by the surrounding blood. Movement of the arm is very important for this. We wish you a continued good recovery. Best regards Harry Röder

► noticeable relief, very good workmanship, (however...)

Rated 4.0 out of 5
17. February 2020

‘+ I have been wearing the cuff for a week now and have experienced relief and pain reduction since starting.

+ The innovation is perfect and well thought out/developed.

+ The fit is good and very easy to adjust to the arm with the Velcro fasteners.

+ Hand washing can be done quite easily with mild detergent, but please allow for a slightly longer drying time. It took me a whole night in the heated bathroom (not put on the radiator) and let the “rest” dry on my arm…works too!

+- The price is not low, but if the effect continues and the pain disappears completely, it is worth the investment!

– At the beginning I had pressure marks on my upper arm because I had adjusted the cuff tightly. This has improved during the day because the cuff also “reminds” me not to strain/stretch my arm too much. At night, however, I cannot influence my arm position and so I still have pressure points in the morning because I seem to “stretch” my arm while I sleep. There is a slight pain and it is unpleasant…let’s wait and see.

– The Velcro pad for the upper arm is a good idea, but it has very scratchy edges that leave red and itchy marks…there is still room for improvement. I will help myself with narrow “Hansaplast” glued to the edges.

Martin Downar

Response from

Hello Mr Downar, thank you for your feedback and constructive criticism. The inner silicone strap is purely optional and is only needed if the brace is really extremely loose, otherwise the brace will hold without this additional part. Since a micro velcro was sewn in here, it may be that during production it accidentally protrudes a little at the edges. This can be unpleasantly scratchy, but we haven’t had this happen yet. The micro Velcro is a kind of plastic, so you should not dry the bandage too hot, otherwise the Velcro could deform. Please send pictures of how you wear the cuff. At night, the bandage should definitely be adjusted more loosely than during the day when you are under heavier strain. Please try this once. Pressure marks cannot be avoided depending on the individual condition of the tissue on the forearm, but they should disappear after some time after taking it off. These are basically harmless as long as the blood circulation is not disturbed, otherwise the whole bandage has to be adjusted a little differently. If you send us photos, we will be happy to look at them again and may have some helpful tips for you. Otherwise, everything sounds right and I’m sure the haunting will be over soon. I sincerely wish you a continued good recovery. Best regards Harry Röder

Sport again at last

Rated 4.0 out of 5
1. January 2020

My story started in May 2019 and continues to this day. I have already tried almost everything, such as ibuprofen, massages, cortisone, elbow bandages in all possible variations and much more. I spent days and nights searching for information on the internet and came across the Masalo cuff, which I ordered straight away.

The cuff has actually meant that I can do my sport again. However, I really have to wear the cuff day and night. When I take it off, I have the pain again, sometimes more, sometimes less.

I hope that I will soon be able to do my sports without the cuff. I would be very grateful for any further tips.

Maybe I didn’t do the instructions for wearing it quite right.

Kind regards Günger Moumin, martial arts teacher and trainer

Günger Moumin

Response from

Hello Mr Moumin, thank you very much for your feedback. We are of course very pleased that you can finally do sports again with our cuff and that you can finally pursue your vocation as a teacher/coach again without pain. Please feel free to read our “Tips for dealing with epicondylitis”, which may help you to overcome your epicondylitis even faster. In order for us to make sure that everything is correct, please send us a few photos of the bandage applied via our contact form (please take photos as described there) – to do this, please select the menu item “Contact” in the “Customer service” section and then select the item “Question about the fit of the cuff” under “How can we help you? You can find the link here: We will be happy to look at it again, although I don’t think you have made any major mistakes, but perhaps something can be done to improve it. You’ve been wearing the cuff for about two weeks now, and after such a short time you can’t expect an injury that’s been going on for 9 months to have healed. We also recommend that you wear the brace permanently at first, preferably day and night, so that healing can begin. However, this requires patience and as soon as you take the bandage off again – at first – the tendons are also immediately fully loaded again, which can lead to pain. So please continue to wear the bandage until it has healed. It is already a huge success that in the short time with our cuff you can do sports and your job again without pain and are generally free of pain while wearing the cuff. Perfect 🙂 Especially since nothing has helped you so far (but this is also the case with many of our customers). Continue to wear the brace consistently and you will beat your epicondylitis, even if you now put full and normal weight on your arm again. The healing process will certainly take between 6 weeks and 6 months until you no longer need the cuff permanently and can only use it as a precaution. This is unfortunately normal with tendon injuries, tendons are poorly supplied with blood and therefore healing processes there always take quite a long time – 6 weeks at least… However, I still have one question at the end: Why “only” 4 stars? 🙂 We always strive for 5-star ratings and I can’t find anything negative in your lines. Therefore, I would be very pleased if you could briefly comment on this again. In any case, I wish you all the best for the new year, continued good recovery and sport free 🙂 Yours sincerely, Eric Siebert

Immediate help, but not for a long time !

Rated 4.0 out of 5
2. October 2019

I have been wearing the cuff since mid-August. I noticed that when I put it on properly, the pain was relieved immediately.

In the first few weeks, I wore the cuff almost continuously, and it looked correspondingly dirty. I was even able to do a moderate amount of active sports with it. Now I only wear it at work and once a week for sports. Unfortunately, it has not yet led to an improvement when I don’t wear them.

Today I will get the new textile version and I am curious about the possible improvement.

I’ll get back to you with an assessment.

Uwe Roewer

Response from

Hello Mr Roewer, first of all, thank you very much for your feedback. Our cuff normally supports the healing process until complete recovery. However, you really have to wear the support until the problem is completely healed and ideally for 2 weeks longer afterwards. You have only had the bandage for about 8 weeks, so you can’t expect it to heal completely in such a short time, even with the cuff on 🙂 Which doctor or other therapy can show a success in 8 weeks like the one you have already achieved with the cuff? As you have certainly read in our information on our pages, tendons are so-called bradytrophic tissue. This is tissue with few blood vessels and therefore little blood supply. However, blood is important for healing. As a result, healing processes on such tissue are always protracted. As a rule, a complete recovery takes between 6 weeks in less dramatic cases and over 6 months in severe golfer’s arms. However, this can only be successful if the support is worn consistently and not only during exertion. The whole thing also depends very much on what movements and activities you do, how old you are, what the overall condition of your body is, whether there are enough nutrients of everything, how badly or severely the tendons are injured, etc., etc. It is a medical problem and therefore very individual. I know of three cases so far (out of almost 30,000 customers) where freedom from pain is not possible without a bandage. But in these three cases, the epicondylitis has existed for 9 to 15 years and all three have already passed the age of 75. Continue to wear the brace as consistently as possible and I am quite confident that it will work for you too, but you will certainly need patience. Have a good recovery. Kind regards Harry Röder

I am thrilled with the effect of the cuff

Rated 4.0 out of 5
21. June 2019

I’ve been wearing the cuff for a week now and immediately noticed how the pain is decreasing,

I feel really great and can already do many things again, I can only recommend it. I was in a lot of pain at night and could hardly sleep, but now I sleep like a log again. My pain has been bearable again for a long time, thank you for this invention.

Gabriele Jordan

Response from

Dear Mrs Jordan, thank you very much for your feedback. I am really very pleased that you are feeling better again. But why “only” 4-stars ? Perhaps you can write something more about this, we would of course be interested to know what caused us to “lose” the 5th star ? I wish you a good recovery and much joy with the regained quality of life. Best regards Harry Röder

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